Terms & Conditions

1. Introduction

Welcome to jet96, Bangladesh's trusted online gaming platform. These Terms and Conditions govern your use of the jet96 website and all related services including cricket betting, live casino, slots, and card games. By creating an account or placing any wager on our platform, you confirm that you have read, understood, and accepted these terms in their entirety.

These Terms apply to all visitors, registered users, and any other persons who access or use jet96 services. If you do not agree to these Terms, you must not access or use the platform. jet96 reserves the right to update or modify these Terms at any time without prior notice; continued use of the platform constitutes acceptance of any revised Terms.

2. Eligibility

To register and use jet96, you must meet the following eligibility requirements. These criteria exist to protect both our players and the integrity of our platform.

• You must be at least 21 years of age. jet96 strictly enforces the 21+ age restriction and reserves the right to request age verification documents at any time.
• You must be a resident of Bangladesh or a jurisdiction where online gambling is not expressly prohibited under applicable local law.
• You may only hold one account on jet96. Creating multiple accounts for the purpose of abusing bonuses or circumventing restrictions is strictly prohibited and will result in account suspension.
• You must not be registered on any national self-exclusion list or have been previously excluded from jet96 for responsible gaming violations.

3. Account Registration

When registering for a jet96 account, you agree to provide accurate, complete, and up-to-date information. jet96 reserves the right to refuse registration or suspend an existing account if any information provided is found to be false, misleading, or incomplete. All personal details you submit during registration must match the details of your payment method.

You are solely responsible for maintaining the confidentiality of your login credentials, including your username and password. jet96 will not be held liable for any losses resulting from unauthorized access to your account due to negligence in safeguarding your credentials.

• You must immediately notify jet96 if you suspect any unauthorized use of your account or any other breach of security.
• jet96 may require identity verification (KYC) before processing withdrawals or at any point to comply with platform security standards.
• Accounts that remain inactive for a continuous period of 12 months may be subject to an inactivity review. jet96 will attempt to notify the account holder via email before taking any action.

4. Deposits and Withdrawals

jet96 supports fast local payment methods available to players in Bangladesh. All deposit and withdrawal transactions on the platform are processed in Bangladeshi Taka (BDT). Supported payment channels include:

• Mobile financial services: bKash, Nagad, Rocket, and Upay for quick and convenient transactions.
• Bank transfers via Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, and other local banking institutions.
• International card payments via Visa and Mastercard, subject to issuing bank approval.
• Minimum deposit amount is ৳500. Minimum withdrawal is ৳1,000. Withdrawal requests are processed within 24-72 hours subject to KYC completion and security checks.

jet96 does not charge any platform fees on standard deposits. However, payment providers may apply their own transaction fees which are beyond jet96's control. All withdrawals must be made to the same payment method used for the original deposit unless otherwise approved by jet96 support.

5. Bonuses and Promotions

jet96 offers a range of bonuses and promotional offers to both new and existing players. All bonuses are subject to specific wagering requirements that must be met before any associated winnings may be withdrawn. The standard wagering requirement for a bonus is 30x the bonus amount, unless otherwise stated in the specific promotion's terms.

The following conditions apply to all bonuses issued by jet96:

• Welcome bonuses are available to new players only upon their first qualifying deposit. Existing players are not eligible for the new player welcome bonus.
• Free spins awarded as part of a promotion expire 7 days from the date of issuance. Any winnings from free spins are subject to a 25x wagering requirement (rollover) before withdrawal.
• jet96 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. Abuse of bonus systems, including use of automated software or coordinated play to exploit promotions, will result in immediate account suspension and forfeiture of all bonuses and associated winnings.

6. Game Rules and Fair Play

All games offered on jet96 are provided by reputable third-party software providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi. Each game is governed by its individual rule set as defined by the respective game provider. jet96 utilises certified Random Number Generator (RNG) technology to ensure that all game outcomes are entirely random, fair, and verifiable.

In the event of a technical malfunction or error that affects the outcome of a game round, jet96 reserves the right to void the affected round and return all stakes placed during that round. Any decisions made by jet96 regarding game disputes are final and binding. Cricket betting markets follow standard pre-match and in-play settlement rules published on the relevant game and sports section of the platform.

7. Responsible Gaming

jet96 is committed to promoting responsible gaming practices. We provide all registered players with access to responsible gaming tools including deposit limits, session time reminders, and self-exclusion options. If you believe your gambling behaviour is becoming problematic, we strongly encourage you to make use of these tools or contact our support team at [email protected].

jet96 strictly prohibits gambling by individuals under the age of 21. For players aged 21 and above only. If you are struggling with problem gambling, please seek help. Gambling should be enjoyed as entertainment only, and you should never wager more than you can afford to lose. Please visit our Responsible Gaming page for more guidance and access to further support resources.

8. Prohibited Activities

The following activities are strictly prohibited on jet96 and will result in permanent account suspension, forfeiture of funds, and may be reported to relevant authorities:

• Money laundering, fraudulent transactions, or any attempt to use jet96 as a vehicle for financial crime.
• Use of automated betting software, bots, or other third-party tools that give an unfair advantage over other players or exploit platform mechanics.
• Collusion with other players to manipulate game outcomes in sports betting, live casino, or any other game mode.
• Opening accounts under false identities, impersonating other individuals, or providing fraudulent documentation during KYC verification.

9. Limitation of Liability

To the maximum extent permitted by applicable law, jet96 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of, or inability to use, the platform. This includes but is not limited to loss of profits, loss of data, loss of goodwill, or service interruption whether based on warranty, contract, tort, or any other legal theory.

jet96 makes no warranty, express or implied, that the platform will be error-free, uninterrupted, or free from viruses or other harmful components. We recommend that all users maintain up-to-date antivirus software and exercise caution when accessing the platform from shared or public devices.

10. Amendments to These Terms

jet96 reserves the right to amend, update, or replace these Terms and Conditions at any time. Where changes are material, jet96 will endeavour to provide reasonable notice via the platform or by email to registered users. Your continued use of jet96 following the publication of any revised Terms constitutes your binding acceptance of those revisions. It is your responsibility to review these Terms periodically to stay informed of any updates.

11. Governing Law and Disputes

These Terms and Conditions shall be interpreted in accordance with applicable international standards governing online gaming platforms. In the event of any dispute arising from your use of jet96, both parties agree to first attempt resolution through good-faith negotiation. Should negotiation fail, disputes may be referred to binding arbitration. jet96 is committed to providing a safe, fair, and transparent gaming environment for all players in Bangladesh and will work diligently to resolve any legitimate grievance raised by registered users.

12. Contact Us

If you have any questions, concerns, or feedback relating to these Terms and Conditions, please contact the jet96 support team. Our customer service team is available around the clock (24/7) to assist players in Bangladesh. You can reach us at [email protected]. Please allow up to 24 hours for a response during peak periods such as BPL and IPL cricket seasons.