jet96 Privacy Policy

1. Introduction

jet96 (referred to as "we", "us", or "our") operates the website https://jet96.pro and provides online gaming services including cricket betting, live casino, slots, and related entertainment products targeted at players in Bangladesh. We are fully committed to protecting and respecting your privacy.

This Privacy Policy explains what personal information we collect when you visit jet96, how we use that information, with whom we may share it, and the rights you hold over your own data. Please read this document carefully. By accessing or using the jet96 platform, you acknowledge that you have read and understood the practices described here.

This policy applies to all users of jet96 regardless of their location within Bangladesh, including residents of Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, Barisal, Rangpur, Mymensingh, and Cox's Bazar. Our platform is intended for adults aged 21 and above only.

2. Information We Collect

We collect information to provide, maintain, and improve our services, and to comply with applicable legal and regulatory obligations. The categories of information we collect are described below.

2.1 Personal Identification Information

When you register an account with jet96, we collect the following personal details:

• Full name as it appears on your national identity document
• Date of birth (to verify you are aged 21 or above)
• Mobile phone number linked to your bKash, Nagad, Rocket, or Upay account
• Email address for account correspondence and security alerts
• Proof of identity documents when required for account verification (KYC)

2.2 Transaction and Financial Information

To process your deposits, withdrawals, and bonus allocations, we record:

• Deposit and withdrawal amounts denominated in Bangladeshi Taka (BDT)
• Payment method identifiers such as mobile wallet references from bKash or Nagad
• Betting history, game participation records, and account balance movements

2.3 Technical and Usage Data

When you browse or interact with the jet96 platform, our servers automatically collect certain technical data. This includes your IP address, device type, operating system, browser version, pages visited within our site, session duration, and referring URLs. This data helps us ensure platform stability, diagnose technical issues, and deliver a consistent user experience to players across Bangladesh.

3. How We Use Your Information

jet96 processes personal information only for clearly defined purposes. We rely on legitimate interest, contractual necessity, and legal compliance as our lawful bases for processing. The specific purposes include:

• Creating and managing your player account, including age and identity verification
• Processing deposits and withdrawals through local payment partners including bKash, Nagad, and Rocket
• Providing customer support and responding to queries submitted via email
• Detecting and preventing fraudulent activity, money laundering, and platform abuse
• Sending transactional notifications such as deposit confirmations and promotional offers you have opted into
• Improving platform performance, conducting internal analytics, and developing new features

We do not use automated decision-making or profiling that produces significant legal effects on individual players without human review. If you have questions about a specific processing purpose, please contact us at [email protected].

4. Disclosure of Your Information

jet96 does not sell, rent, or trade your personal information. We may share data in the following limited circumstances:

4.1 Service Providers

We engage trusted third-party service providers to help operate the jet96 platform. These include payment processing partners such as bKash and Nagad, identity verification services, customer support tooling, and analytics providers. These partners are bound by strict contractual obligations to use your data solely for the purposes of delivering services on our behalf and to maintain appropriate security standards.

4.2 Legal and Regulatory Requirements

We may disclose your personal information where required to do so by applicable law, court order, or regulatory authority. This includes disclosures to prevent fraud, money laundering, or other criminal activity. Where permitted by law, we will notify you before disclosing your data in response to such a request.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of jet96's assets, your personal information may be transferred as part of that transaction. We will notify you via a prominent notice on our platform or by email in advance of any such transfer taking place, and you will retain rights over your data as described in this policy.

5. Payment Data and Local Transactions

jet96 supports local Bangladeshi payment methods including bKash, Nagad, Rocket, and Upay to ensure fast and convenient transactions for players across the country. When you make a deposit or request a withdrawal, the relevant payment partner processes the transaction using their own secure infrastructure. We receive only a confirmation reference and the transaction amount; we do not store your mobile banking PIN, full wallet credentials, or one-time passwords (OTP).

All monetary figures processed through jet96 are denominated in Bangladeshi Taka (BDT). Our transaction records are encrypted and retained in accordance with our data retention practices described in Section 9 of this policy. Any irregularity in transaction data should be reported immediately to [email protected].

6. Cookies and Tracking Technologies

jet96 uses cookies and similar tracking technologies to enhance platform performance and user experience. Cookies are small text files stored on your device when you visit our website. We use the following categories of cookies:

• Strictly necessary cookies — required for core platform functions such as login sessions and security tokens
• Functional cookies — remember your preferences such as language settings and display options
• Analytics cookies — help us understand how players use the platform so we can improve our services

You can control and manage cookies through your browser settings. Please note that disabling strictly necessary cookies may affect your ability to use core features of the jet96 platform, including logging in and completing transactions.

7. Data Retention

jet96 retains your personal information for as long as your account remains active and for a reasonable period thereafter to fulfill the purposes outlined in this policy. Account information and transaction records are generally retained for a minimum of five years from the date of last activity to comply with applicable financial record-keeping obligations.

When your data is no longer required, we will securely delete or anonymise it in a manner that prevents reconstruction of the original information. If you close your account and request data deletion, we will process your request subject to any overriding legal retention requirements.

8. Your Rights Over Your Data

As a jet96 player, you hold the following rights with respect to your personal information. To exercise any of these rights, contact us at [email protected]. We aim to respond to all verified requests within 30 days.

• Right of access — request a copy of the personal data we hold about you
• Right of rectification — ask us to correct inaccurate or incomplete data
• Right of erasure — request deletion of your personal data, subject to legal retention requirements
• Right to restrict processing — ask us to pause processing of your data in certain circumstances
• Right to data portability — receive your data in a structured, machine-readable format

Please note that certain rights may be limited where we are required by law to retain or process data, or where exercising a right would adversely affect the rights of another individual. We will always explain our reasoning if we are unable to fulfil a request in full.

9. Security of Your Information

jet96 implements a range of technical and organisational security measures to protect your personal information against unauthorised access, accidental loss, alteration, or disclosure. These measures include SSL/TLS encryption for all data in transit, access controls that limit data access to authorised personnel only, regular security audits of our platform infrastructure, and monitoring systems designed to detect suspicious account activity in real time.

While we take all reasonable steps to safeguard your data, no transmission over the internet or electronic storage system is completely secure. You also play a role in protecting your own account: never share your password, keep your mobile number confidential, and contact [email protected] immediately if you suspect unauthorised access to your account.

10. Children's Privacy

jet96 is strictly an adult platform. Our services are intended solely for players who are 21 years of age or older. We do not knowingly collect personal information from individuals under the age of 21. If we become aware that a minor has provided us with personal data, we will take immediate steps to delete that information from our records and close the associated account. If you believe a minor has registered on jet96, please notify us without delay at [email protected].

11. Third-Party Links

The jet96 platform may occasionally reference third-party services such as payment partners for informational purposes. These third-party services have their own privacy policies, and jet96 has no responsibility or liability for the content or practices of any external service. We encourage you to review the privacy policy of any third-party service you interact with in connection with your use of jet96.

12. Changes to This Privacy Policy

jet96 reserves the right to update or modify this Privacy Policy at any time. When we make material changes, we will update the "Last Updated" date at the top of this page and, where appropriate, notify registered players via email or a prominent notice on our platform. Your continued use of jet96 following the posting of any changes constitutes your acceptance of those changes.

We recommend that you review this Privacy Policy periodically to stay informed about how we are protecting your information. If you disagree with any changes to this policy, you may close your account and cease using the platform at any time.

13. Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way jet96 handles your personal data, our support team is ready to assist. We are committed to resolving privacy matters promptly and transparently.

Email: [email protected]